TERMS OF SERVICE

UPDATED MARCH 31, 2026

1. Acknowledgment of Physical Activity Risks

I understand that participation in activities offered by Balance Studio, including but not limited to:

  • yoga classes

  • strength or fitness classes

  • stretching and mobility training

  • meditation and breathwork

  • sound bath experiences

  • workshops, retreats, or wellness events

  • open studio practice

  • private training sessions

may involve inherent risks of physical injury, illness, or medical complications.

These risks include but are not limited to:

  • muscle strain or ligament injury

  • falls or loss of balance

  • joint injuries

  • aggravation of pre-existing injuries

  • dizziness, fainting, or cardiovascular stress

  • injury caused by use of equipment or studio facilities.

I voluntarily accept and assume all risks associated with participation.

2. Health Representation

I represent that:

  • I am physically capable of participating in activities offered at Balance Studio.

  • I have consulted a physician if I have any medical conditions that may affect my participation.

  • I will inform the instructor of any injuries, medical conditions, or limitations prior to participation that may affect my ability to participate.

I understand that instructors do not provide medical advice, diagnosis, or treatment.

Participation is entirely voluntary and at my own risk.

3. Release of Liability

To the fullest extent permitted by law, I hereby release, waive, and discharge:

Balance Studio, Body & Bliss LLC, its owners, employees, instructors, contractors, agents, volunteers, and affiliates

from any and all liability, claims, demands, damages, or causes of action arising from or related to:

  • participation in classes or activities

  • use of studio equipment

  • attendance at studio events

  • use of studio facilities

  • acts or omissions of instructors or staff.

This release applies to all claims including negligence, except where prohibited by law.

4. Indemnification

I agree to indemnify and hold harmless Balance Studio from any claims, damages, liabilities, costs, or expenses (including attorney fees) arising from:

  • my participation in activities

  • my actions while on the premises

  • damage caused to studio property or equipment

  • claims brought by third parties related to my participation.

5. Third-Party Practitioners

Balance Studio may host independent wellness practitioners including:

  • workshop facilitators

  • wellness coaches

  • energy practitioners

  • breathwork facilitators

  • private trainers

  • therapists or consultants.

These practitioners may operate independently and are not employees of Balance Studio.

Balance Studio is not responsible for services provided by independent contractors or renters using studio space.

6. Equipment and Facility Use

I agree to use all studio equipment, props, and facilities responsibly and in accordance with instructor guidance.

I accept full responsibility for any injury resulting from misuse of equipment or failure to follow instruction.

7. Medical Emergency Consent

In the event of an emergency, I authorize Balance Studio staff to seek qualified professional medical treatment on my behalf if necessary.

I acknowledge that I am responsible for any costs associated with such treatment.

8. Personal Property

Balance Studio is not responsible for lost, stolen, or damaged personal belongings brought onto studio premises. Our front lobby is always staffed for your safety, if our doors are unlocked.

9. Photography & Media Release

Balance Studio may occasionally capture photos or video in the studio for marketing and promotional use. We’ll always ask for your written permission before sharing or using any content that includes you.

10. Arbitration & Dispute Resolution

Any disputes arising from participation in activities at Balance Studio shall be resolved through binding arbitration in the State of Arizona, rather than court litigation.

Both parties waive the right to a jury trial.

Arbitration will be conducted in accordance with the rules of the American Arbitration Association.

11. Severability

If any portion of this agreement is found unenforceable, the remaining provisions shall remain in full force and effect.

12. Agreement

By purchasing services, booking a class, entering the studio, or participating in any Balance Studio activity, I acknowledge that:

  • I have read this waiver in full

  • I understand its terms

  • I voluntarily agree to be bound by it.

Balance Studio Membership Agreement & Policies

Membership Billing

Annual Membership

The Annual Membership offers the best value for students who plan to make Balance Studio part of their regular routine.

Membership Terms

  • Annual Memberships are paid in full at the time of purchase and are valid for 12 months from the purchase date.

  • This membership provides unlimited access to regularly scheduled classes, including First Friday Sound Bath.

  • Annual Memberships are non-transferable, and may be cancelled with 30 days written notice to hello@balancestudioscottsdale.com. I understand that there is a $250.00 cancellation fee for any canceled annual membership prior to its 12 month fulfillment. 

Membership Freeze

Annual members may request one freeze per year for up to 60 days due to travel, medical reasons, or other circumstances. Freeze requests must be submitted in advance to hello@balancestudioscottsdale.com.

8-Class Pack

The 8-Class Pack is ideal for students who want flexibility without a monthly commitment.

Terms

  • Includes 8 classes.

  • Valid for 12 months from purchase date.

  • Unused classes expire at the end of the validity period.

  • Class packs are non-refundable and non-transferable.

Booking Classes

All classes should be reserved in advance through the Walla app, our online booking system.

Mini Membership – 4 Classes Per Month

The Mini Membership is designed for students who plan to attend approximately once per week.

Membership Terms

  • Includes 4 classes per month.

  • Membership is billed automatically each month.

  • Unused classes do not roll over to the following month.

Cancellation Policy

Membership may be canceled with 30 days written notice to hello@balancestudioscottsdale.com prior to the next billing cycle.

Monthly Unlimited Membership

The Monthly Unlimited Membership is designed for students who want the freedom to practice regularly and make Balance Studio part of their regular wellness routine.

Membership Terms

  • Monthly Unlimited Memberships provide unlimited access to regularly scheduled classes, including First Friday Sound Bath.

  • Memberships are billed automatically each month using the payment method on file. Members are responsible for maintaining accurate billing information.

  • Membership begins on the date of purchase and renews automatically every month until canceled according to the cancellation policy.

Membership Cancellation

Memberships may be canceled with 30 days written notice to hello@balancestudioscottsdale.com.

Requests must be submitted prior to the next billing cycle.

Membership fees are non-refundable.

Membership Freeze

Memberships may be frozen once per year for up to 30 days due to travel or medical reasons.

Founding Membership Special Pricing

Founding Member pricing for Unlimited Monthly, Mini Monthly and Annual memberships is reserved for active members in good standing and will continue as long as the membership renews without lapse. Any interruption or cancellation will result in a return to current market rates.

Class Reservations

Classes must be reserved through the studio booking system (Walla app).

Class size is limited to ensure a safe and comfortable experience.

Late Arrival Policy

For safety and minimal disruption of classes and other students and teachers, students arriving more than 5 minutes after class begins will not be admitted.

Cancellation Policy

Classes should be canceled as soon as you are aware you cannot keep your class reservation. This is to allow any waitlisted students to assume your spot in class, in keeping with our commitment to fairness for our community.

Class Packages

Class packs:

  • are non-refundable

  • are non-transferable

  • expire according to the terms stated at purchase.

Studio Etiquette

To maintain a peaceful environment, kindly:

  • arrive 10–15 minutes early

  • silence mobile devices (including alarms, Apple watch notifications with sound, etc.)

  • respect quiet areas

  • return rental mats to the front desk for cleaning

Illness Policy

As a sanctuary dedicated to wellness, we ask that participants experiencing contagious illness symptoms refrain from attending class until fully recovered. 

Policy Changes

Balance Studio reserves the right to update policies as needed to support operations and community safety.